Privacy Policy

As a store with more than 1,000,000 transactions in our history, David Orgell understand that privacy and confidentiality of our clients' relationship is an important reason for their loyalty. David Orgell collects customer information to make your online shopping experience the very best on the Internet. We respect your privacy, and we assure you that we will maintain and use this information responsibly. We have extended our policy of privacy and confidentiality to our on-line site. Hence, we will not sell, rent, or distribute your name, email address or other identifiable information to any third party without your consent.

General Browsing: Davidorgell.com gathers navigational information about where you go on our Web site. This information allows us to see which areas of davidorgell.com are most visited. This helps us improve the quality of your online shopping experience by recognizing and delivering more of the features, services and products you prefer. Additional non-personally identifiable information (for example, domain type, browser version, service provider, IP address) may be collected which will provide information regarding your use of our Web site (such as the time of your last visit to a page on our site).

Disclosure of Personal Information: The information you provide to us is maintained in private files on our secure Web server and our internal systems. This information is used to enable Davidorgell.com to deliver services to you, such as purchases of jewelry and gifts through Orgell Shopping. If you are visiting Davidorgell.com from a location outside of the U.S., your connection will be through and to servers located in the U.S., your orders placed through Davidorgell.com will be accepted and fully processed in and shipped from the U.S. and all information you provide will be processed and securely maintained in our Web server and internal systems located within the U.S. To ensure compliance with federal law, David Orgell does not maintain information provided by children under the age of 16.

We use your email address to send you two emails following a purchase. The first confirms that your order was shipped, and provides an itemized order summary with your order number. The second email provides you with a UPS tracking number so that you can find the status of your order. If necessary, a Customer Care Associate may contact you by telephone to resolve any issues concerning your order.

Davidorgell.com has third party relationships with credit card processing companies, companies and the company from which we lease our servers. These companies only have access to information that is necessary for each to fulfill their respective roles in completing our customers' orders.

You should be aware that we may disclose specific information about you if necessary to do so by law or based on our good faith belief that it is necessary to conform or comply with the law or is necessary to protect the users of our Web site, the site or the public.   

Use of Cookies: David Orgell uses a browser feature known as a cookie, which assigns a unique identification to your computer. The cookies are typically stored on your computer's hard drive and are used by David Orgell to help track your clicks as you go through the pages within David Orgell Web site. In addition, David Orgell uses cookies to help keep track of items you put into your shopping cart and to tell us whether you have listed David Orgell. This way registered users won't have to reenter information on every new visit to our site. Cookies also allow David Orgell to make our site more responsive to your needs, while delivering a better and more personalized experience to you. While David Orgell does not sell, rent or trade this click through information, we may use click through information that is not personally identifiable (for example, does not include name, address, credit card information, e-mail address) when working with outside marketing companies to specifically provide them information regarding use of our site. This information will allow us to better direct promotional and special offers from David Orgell when you visit other sites.

Links: For your convenience, our Web site may contain links to other sites. David Orgell is not responsible for the privacy practices or the content of such Web sites.

Questions/Changes In Policy: If you have questions or concerns with respect to our privacy policy, please go to Contact Us. Should our policy regarding use of your personal information change, we will give notice by designating a "NEW privacy policy" on our home page for a 30 day period. Because these policy changes will only be considered "new" for a thirty-day period, you should visit our site often for this and other important announcements about David Orgell.

<back to customer service>