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Shipping
Policy
When awaiting the delivery of your order, remember that the first day of business is the day after your order is processed, provided that the item you order is in stock. David Orgell makes every attempt to keep items in stock. Should the item be out of stock, you will be notified by e-mail during the ordering process with the approximate delivery time noted.
David Orgell primarily uses UPS because it is a traceable and insured method of shipment. All shipments require a telephone number and an address specifying if it is a business or residential. All deliveries must be made to a physical address (no P.O. Boxes). All shipments require a signature, without a signature UPS will not complete the delivery. Therefore, the shipping address must be one where someone will be available to sign for the package.
Our standard shipping method is surface delivery. Customers living in the U.S. and US territories should receive their orders within 7 to 10 business days. Shipment to Hawaii and Guam in only by Next Day Air or 2nd Day Air. Orders received after 2:00 pm Pacific Time will be processed the following business day.
Air delivery services are available to most areas of the continental United States, for in-stock items only. These services are not available to PO Boxes or APO/FPO addresses.
In counting delivery days, you should count business days only. If you have requested any alterations such as engraving to your selection, it may be delayed until engraving is complete. David Orgell will notify by e-mail of any delays in your order.
We are able to process international purchases by wire transfer. Dependent upon your country of origin, there may be additional duty or VAT fees due. The purchaser is responsible for any fees that may be incurred.
Our shipping and handling charges are based on the total dollar amount of the order. These charges have been established to help offset the cost of processing your order while keeping the price of each item as low as possible. All orders are subject to verification.
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